Frequently Asked Questions for Learners

The national minimum wage is subject to change and changes each year in April. For the latest figures please click the link https://www.gov.uk/national-minimum-wage-rates

Apprentices should work for a minimum of 30 hours per week, with a maximum of 40 hours per week. If you feel you are being mismanaged or treated unfairly, please do not hesitate to contact us for further help and support.

Yes, please follow the link to enquire about a NUS student discount card. https://www.apprenticeextra.co.uk/

The end-point assessment is designed to enable apprentices to demonstrate  that they are fully conversant in the skills, knowledge and behaviours expected of individuals at the apprenticeship level.

It is designed to provide assessors with a holistic view of the apprentice and to allow them to assess to what extent the apprentice meets or exceeds the criteria.

The apprentice will spend at least 20% of their time on 'off-the-job' training.

Apprentices must meet a minimum standard in both English and maths, up to Level 2. If you do not have adequate qualifications, you will need to complete English and maths functional skills exams.

We will advise you on the 'off-the-job' training element and explain the delivery of training we provide.

For funding purposes your employer has to allow you 20% 'off-the-job' time for training on a regular basis.

If you are dissatisfied with our services in any way, please email info@footballfamily.org.uk

Alternatively, you can call us on 01226 758664 or write to us at:

Football Family LTD.

Manvers House, 

Pioneer Close, 

Wath-Upon-Dearne, 

Rotherham, 

South Yorkshire, 

S63 7JZ.