YOU SAID, WE DID!
'You said, we did'
Our learners are at the forefront of all that we do and we want you to know that your voice matters.
See below some of the feedback that we have received, as well as what we have done to help resolve any issues.
EPA Process
You said: EPA is...
- Hard to understand
- Confusing
- Worrying
We did:
- Introduced pre-reading tasks and quizzes in APTEM to check your knowledge and understanding.
- Ensure that the process is advised on initial sign up, as well as checks added in mandatory feedback forms.
- Created user friendly EPA guides and added these to our website and to be sent out to learners.
- Ensured that Tutors are aware to make sure on approach to EPA they offer additional help, support and guidance at all.
- Have mentors on hand to offer additional help and support.
Feedback
We want to hear from you to help support and continuously improve our services.